luxerevival will refund orders that do not match our description and items that do not fit, once these have been returned with luxerevival’s tags and, if applicable, the original price tags are intact.
Returns will only be considered if returned to and received by luxerevival within 30 calendar days of purchase.
Refunds will be made via the same payment method that you used when buying the returned item. Items purchased using PayPal or a credit card will be refunded via the same payment method. You cannot claim any more benefit than the amount actually paid for the item. luxerevival will not refund promotions and discount.
Refunds will be made within 14 days of return orders being received.
Please ensure your name and/or your order number is clearly denoted in your return parcel, or you risk your returns being unidentified and your refund going unpaid.
Mail your item back to us, ensuring enough time so that it is received within the 30 day deadline. If you are concerned about your return arriving on time, please email us BEFORE your return deadline.
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