Published On: 2024年10月7日274 words1.4 min read

At luxerevival, we sell great quality items that are second hand. We inspect each item before we list it for sale. We do our best to accurately describe the items that we sell. We do our best to photograph items true to colour and aspect. luxerevival cannot guarantee any item will be true to size, and therefore, we cannot guarantee that any item will fit you.

luxerevival will refund orders that do not match our description and items that do not fit, once these have been returned with luxerevival’s tags and, if applicable, the original price tags are intact.

All items should be in the same condition as when you received them and if they came with tags, these should be intact.

Returns will only be considered if returned to and received by luxerevival within 30 calendar days of purchase.

Refunds will be made via the same payment method that you used when buying the returned item. Items purchased using PayPal or a credit card will be refunded via the same payment method. You cannot claim any more benefit than the amount actually paid for the item. luxerevival will not refund promotions and discount.

Refunds will be made within 14 days of return orders being received.

Please ensure your name and/or your order number is clearly denoted in your return parcel, or you risk your returns being unidentified and your refund going unpaid.

Mail your item back to us, ensuring enough time so that it is received within the 30 day deadline. If you are concerned about your return arriving on time, please email us BEFORE your return deadline.

Thank you for shopping with us!

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